Privacy Policy

At ChapterKeep, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Name and email address
• Password (stored securely using industry-standard hashing)
• Profile information you choose to provide (bio, location, avatar)

1.2 Usage Information

We automatically collect certain information when you use ChapterKeep:

• Books you add to your library, including titles, authors, and reading progress
• Reading sessions, goals, and challenge participation
• Forum posts, reviews, and community interactions
• Device type, browser type, and general location (country/region)
• Pages visited and features used within the application

1.3 Payment Information

If you subscribe to ChapterKeep Pro, payment processing is handled by our third-party payment processor. We do not store your full credit card number, CVV, or other sensitive payment details on our servers.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve ChapterKeep services
• Personalise your experience and deliver relevant content
• Process your subscription and manage your account
• Send important service updates and security alerts
• Respond to your support requests and feedback
• Analyse usage patterns to improve our features
• Prevent fraud and ensure platform security

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Third-party services that help us operate ChapterKeep (hosting, analytics, payment processing)
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Public profiles: Information you choose to make public on your reader profile is visible to other users

4. Data Security

We implement appropriate technical and organisational measures to protect your information, including encryption in transit (TLS/SSL), secure password hashing, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information in your account
• Delete your account and associated data
• Object to or restrict certain data processing
• Export your library data (available for Pro users)
• Withdraw consent for optional data processing

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

7. Children's Privacy

ChapterKeep is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Third-Party Services

ChapterKeep may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those services. We encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice within the application or sending you an email. Your continued use of ChapterKeep after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at privacy@chapterkeep.app.